Should you have any questions or enquiries, please contact us by email or telephone.
Alternatively, please complete the form and a member of the team will get back to you.
Monday to Friday, 9am to 5pm
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A short walk from the city centre, with limited on-site parking and good public transport links.
Provided by MedCentres Plus
Millstream House
Avon Approach
Salisbury, Wiltshire
SP1 3SL
The Grosvenor Practice is located at Millstream House in central Salisbury.
Here's what to expect when you visit, with directions for arriving by road, parking and finding us on site.
You can access Avon Approach from the Central Long and Short Stay Car Parks, or from Castle Street onto Avon Approach. Immediately next to the River Avon is a small road that takes you past the Central Health Clinic towards the Millstream Coach Park.
As you walk down that road, the second building on the right is the Millstream Medical Centre and Millstream Allied Pharmacy. The Grosvenor Practice is located within that building.
Please follow signs to The Grosvenor Practice and MedCentres Plus. Our entrance is adjacent to the NHS Walk-in Centre.
Parking is available on site but is limited to five spaces clearly marked MCP, plus two disabled spaces located next to Millstream Allied Pharmacy.
If these spaces are full, please continue through the Millstream Coach Park and turn left into the Central Car Parks. Please allow time to park before your appointment, particularly during busy periods.
If you park in an MCP parking space, you must enter your vehicle registration number into the terminal next to reception to avoid receiving a parking charge.
The Grosvenor Practice and MedCentres Plus cannot accept responsibility for any parking charges issued if you do not enter your registration number into the terminal provided.
If you have mobility concerns or require assistance accessing the building, please contact the practice in advance and we’ll advise you on the most suitable arrangements.
If you park in an MCP parking space, you must enter your vehicle registration number into the terminal next to reception to avoid receiving a parking charge.
The Grosvenor Practice and MedCentres Plus cannot accept responsibility for any parking charges issued if you do not enter your registration number into the terminal provided.
When you arrive at Millstream House, please enter through the main entrance immediately adjacent to the NHS Walk-in Centre.
Take the stairs or lift to the first floor and check in with reception. Once you have checked in, one of our GPs will call you in at your appointment time.
Can't find an answer?
We aim to reply to all emails within one business day.
For anything urgent, please call us on 01722 703899.
Yes. You can book any appointment by calling reception on 01722 703899 during opening hours (Monday to Friday, 9:00am to 5:00pm).
You can also book online at any time through our booking system, or send us a message using the form above.
On-site parking is limited to five spaces clearly marked MCP, plus two disabled spaces located next to Millstream Allied Pharmacy.
If these spaces are full, the Central Car Parks are a short walk away.
See the Directions section above for the full route.
You can cancel or rearrange your appointment using the link in your appointment confirmation email or text message.
If you have any difficulty using the link, please call us on 01722 703899 or email reception@thegrosvenorpractice.co.uk as soon as possible.
We ask for at least 24 hours’ notice wherever possible so that the appointment can be offered to another patient. Appointments cancelled with less than 24 hours’ notice are usually charged at the full appointment fee, although this may be reviewed at the clinician’s discretion.
For more information, please see our Cancellation Policy here.
For urgent medical help when we’re closed, please call NHS 111 for non-emergency advice, or 999 in a medical emergency.
The Grosvenor Practice does not provide an out-of-hours service.
Yes. You can choose a face-to-face appointment, telephone consultation or video consultation when booking.
In some cases, the clinician may contact you in advance to discuss the appointment type and offer advice on the most suitable option.
Yes. We offer private GP home visits in Salisbury and the surrounding areas for patients who are unable to attend the practice or who would prefer to be seen in the comfort of their own home.
Home visits are subject to GP availability and may not be appropriate for all medical concerns.
Please click here to make a home visit request.